How to generate/download a full backup Print

A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you can not download the full backup right away. The backup takes time to perform and the server will send you an email once the backup is ready to download. Below are steps to requesting the backup to be performed.

Note: You may only create cPanel backups of 4 GB or less.

1. Click Backups
2. Click Generate/ Download Full Backup
3. In the drop down menu, select Home Directory
4. In the box to the right of Email Address, type the email address where you will receive notification once the back up is done.
5. Leave the rest of the settings blank.
6. Click Generate back up.
7. This will generate the back up for you and place the TAR.GZ file inside of your Home Directory.
8. You can now download the backup via cpanel / FTP/ or SSH

1. Click Backups
2. Click Generate/Download a Full Backup
3. Click the link with the file name of the backup on the left.
4. It will then start to download.
5. Select a destination on your pc for where you would like to save it to.
6. Click Save

You have now just saved a full backup to your PC.

How do I restore my own backup?

A full backup must be restored by the root user for the server. We will restore your full backups for free. Simply contact us via ticket. email or live chat. When you get to the instructions, please indicate the name of the file and where we can find it.