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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Accessing Web Disk
Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...
Views: 1046
Article Apache Error Logs
When you check the error logs, you can see many things.Some things you can ignore:File does not...
Views: 988
Article Can I password protect directories?
To password protect directory: Wait! Why read this when you can watch the movie tutorial...
Views: 975
Article Copy Entire Database or Rename Database
Is there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...
Views: 873
Article Creating a URL redirect
Login to cPanel and click the Redirects icon. Leave the setting as 301 redirect, as this is...
Views: 986
Article Custom error pages
To create a custom error page for your account, please login to cPanel and click Error Pages,...
Views: 1046
Article Do you have a manual for your control panel?
Yes, a manual for cPanel is available. Go to to...
Views: 895
Article Error Page Codes
What are Error Codes?These numbered error codes are how the server tells website visitors about...
Views: 1071
Article Hidden files
Hidden file and folder names start with a...
Views: 1001
Article How do I backup / restore / move from one cPanel host to another?
How can I restore my site with old/previous content? Please contact us via ticket. email or...
Views: 941
Article How do I create a MySQL database, user, and then delete if needed?
Create: If you are using any type of PHP software or keeping a collection of records which...
Views: 827
Article How do I create and delete a cron job?
Cron Jobs run scheduled tasks at specific times. This is good to set up automated backups and or...
Views: 854
Article How do I create and remove an Addon Domain?
With Addon Domains you can host multiple different domains with different website content, all...
Views: 810
Article How do I deny IP address access
Do you want to stop someone from visiting your website? This tool will block anyone from a...
Views: 780
Article How to Password Protect one file
1) Put your .htpasswd above your root so visitors can't access it/home/cpanelusername/.htpasswd2)...
Views: 916
Article How to backup/restore your MySQL database
f you run a database driven website, it is important to backup your databases, periodically....
Views: 819
Article How to change permissions (chmod) of a file
Permissions can be very important when it comes to hosting your website. Permissions can allow...
Views: 880
Article How to change the password of your cPanel account
There may be times where you would like to change the password of your account. It is recommended...
Views: 816
Article How to connect to the MySQL database
Configuration Settings:Host = localhost (really, put localhost)Database name =...
Views: 1348
Article How to create blacklists
You may use Spam Assassin to stop (blacklist) someone from emailing you. Login to cPanel and...
Views: 877
Article How to create/edit/delete a file using the File Manager
There may be times when you wish to create, edit, or delete a file or folder in your account. You...
Views: 847
Article How to disable anonymous FTP
Anonymous FTP is disabled by default. You will require a dedicated IP to enable anonymous FTP....
Views: 880
Article How to download a home directory backup
Backups are very important part of maintaining a website. It is important to backup your files on...
Views: 783
Article How to generate/download a full backup
A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup,...
Views: 853
Article How to log into cPanel
If you recently purchased a new account with HostGator, you should type the following...
Views: 922
Article How to navigate through File Manager
File Manager is an quick and easy way to navigate through you files. To access File Manager:...
Views: 724
Article How to park a domain on an addon domain
cPanel has yet to offer this option although it can be done. In order to park a domain on top...
Views: 765
Article How to redirect a subdomain to another page
You might want your sub domain to redirect to another page. To do this, please do the following:...
Views: 798
Article How to upload a file using the File Manager
You may want to upload your files directly through cPanel. You can do this through the File...
Views: 751
Article How to upload to an Addon or Subdomain
Option 1 In a FTP client enter this information.Host = add on domain nameUser =...
Views: 856
Article How to view website statistics in cPanel using AWStats
When you have a website online, you may want to check on how many people are coming to your...
Views: 900
Article I accidentally deleted the public_html or www folder.
If you delete the www folder, your site should still load properly. If you delete the...
Views: 788
Article I already own a hosting package and want to add a 2nd domain.
Shared Web HostingYou will add extra domains through your cPanel feature called "Addon...
Views: 690
Article Index Manager
Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a...
Views: 844
Article Internal Server Error help, 500 error
Internal server errors can be caused by a few different things. Please check the Error Logs in...
Views: 859
Article Latest Visitors
You will find an icon for this in cPanel, under the Logs section. This function will show the...
Views: 837
Article Lost database password
Forgot your database's password?You must create a new user with a new password. Do not worry,...
Views: 819
Article None of my CGI scripts are working on the server. How do I get them to work?
First, make sure the script files are in the cgi-bin folder. Second, make sure the file...
Views: 799
Article PHP limits that cannot be changed
PHP has been configured to use the following settings on our shared and reseller servers:safe...
Views: 769
Article htaccess long lines
Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a...
Views: 860
Article mail folder
ARTHOST uses a maildir system, which means that all your email boxes and messages are stored as...
Views: 913


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