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Can I create a cPanel demo?
Please, do NOT create a cPanel demo account (a fake or false account which allows your potential...
Customer's cPanel always says "You are logged in using the root or reseller password."
If this shows on the main page of cPanel, then the client's password is the same as the reseller...
Do you have a manual for our reseller panel?
Go to http://www.cpanel.net/docs/whm/ to view the documentation for Web Host Manager (WHM), which...
How can I see my total Disk Space and Bandwidth available on my reseller account?
In order to visualize the current disk space and bandwidth usage, you must log into Web Host...
How to reset a reseller client's password
Go to WHM and click Password Modification (under Account Functions). Select the account domain...
I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?
I edited a hosting package. Why aren't my sites showing up with the new stats? Whenever you...
My new reseller account doesn't work, won't let me add anything
By default, your cPanel will have a Reseller_setup package. This means the limits are 1 MB of...
One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.
Note: Ensure you have first upgraded the site to a package that suits its needs. Still having...
Please do NOT make a username and password the same.
Resource allocation for resellers
We provide resellers with a set amount of disk space and bandwidth. Resellers must allocate these...
What control panel do I use to manage my Reseller Hosting account?
We offer cPanel to manage each individual customer's account. We offer WHM to manage your...
Where do I go to login to the sites I create?
You would simply go to http://www.yoursite.com/cpanel or http://cpanel.yoursite.com/
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